We are a group of active sports people who since 2015 focused on refining the clothes for extreme sport, which is Paragliding. By constantly engaging in testing and striving for excellence, TryFly has made our clothing around the world extremely popular. At present we have the highest quality equipment and tailor-made garments that are not the best brand in the world. We approach each of our clients very individually.
We also have the ability to personalize even from 1 piece.
All our products are carefully manufactured which can be seen in the video material below.
Payment methods are PayPal and Bank Transfer. And if you want to pay with a credit card it is also possible via PayPal without having to register your account.
Where is our company from/located?
– TryFly is located in Poland, City Katowice
How can I contact Tryfly?
FaceBook : Tryfly Extreme Shop
How long will it take to receive my order?
– Once you place your order, please allow 7-14 days
Do we get a tracking number after we order?
– Yes! All orders include tracking. It will automatically be sent to your email you provide us with. Please follow our above question to see when they will be shipped out.
Will you email me when my order is shipped out?
– You will get a confirmation email when you have placed your order, and another when your order is on it’s way!
How can I pay?
– We currently accept Paypal & Credit Card & Bank Account
Can I cancel or change my order?
– You have 30 minutes to cancel your order once it has been placed. All orders are handmade once you order, so it is unlikely for us to cancel/change an order, but in some cases, we can. So please make sure you spend some time browsing and order the correct items that you want! Just email us and we will be sure to help you out.
Can I refund or exchange my order?
– Refunds are only permissible if the product is defective on arrival. You have 24 hours from the time you receive the package to file for a refund due to damaged merchandise.
1. In the case of personalized design, refunds are not made.
2. If you change the size, it is of course possible, but please refer to the size chart.
3. In the case of a complaint, please provide a detailed description of the “problem” in the email correspondence along with the attached photos.
Taxes & Duties:
– We are not responsible for international taxes, duties or customs fees, that is the sole responsibility of the customer. In the event of a return or exchange, duties and shipping fees will not be refunded.